JUST BOOK AND RELAX
We want all our guests and visitors to simply book and relax. As we entered the Coronavirus outbreak our thoughts were always to put the best interests of our visitors, guests, employees and residents first. That’s why we issued immediate 100% and no quibble refunds to all guests who requested them, furloughed all our employees on 100% pay and closed the cobbled street to protect our village residents before the Government instructed us to.
We hope those actions will speak for us and demonstrate how we truly value all components of the unique ecosystem that is Clovelly. Continuing in the same spirit, we’ve developed a ‘Book and Relax’ policy in order to reassure all visitors and guests that if they choose to return to Clovelly, or perhaps to visit us for the very first time, that we’ve put our very best into ensuring that your next visit or stay is as safe as it is enjoyable.
Bookings – Updated as of Thursday, 2nd July, 2020.
We’re delighted to announce that as of 4th July we shall be re-opening the Visitor Centre, our village and the Red Lion hotel for accommodation and table service with takeaway options available. We’ve been busy developing an app for the Google and Apple stores to enable social distancing, online ordering of food and individual collections for takeaway. Our new app can be downloaded by scanning the following QR code…
All bookings made between 4th July 2020 and 31st December 2020 are refundable upon request. This provides peace of mind to all guests that if they cannot travel or simply do not wish to, then they can either postpone the booking or request a full refund. We hope to see you on the 4th July, or whenever you feel comfortable to travel.
If you need to adjust reservations made via the clovelly.co.uk website, or via telephone, please contact us here.